Refund & Return Policy

Return & Replacement Policy

Because each art print and made-to-order item is carefully crafted just for you, all sales are final. We do not accept returns, refunds, or exchanges due to change of mind.

However, if your order arrives damaged or is lost in transit, we’re here to help.

Damaged Items
If your item arrives damaged, please email us at contact@justinbilyeu.com within 5 days of delivery. Be sure to include:

• Your order number

• A clear photo of the damaged item

• A photo of the packaging (if possible)

Once we receive your information, we’ll gladly send a replacement at no extra cost.

Lost Packages
If your package hasn’t arrived within 10 business days after the estimated delivery date, please reach out to us. We’ll work with the carrier to locate it or send a replacement if necessary.

Your satisfaction matters, and while we can't offer refunds, we’ll make sure you receive what you ordered—in good condition and ready to enjoy.